Terms of Service

Terms of Service

Last updated: October 11, 2026

1. Services

Groupe Golden Ice inc. (“Golden Ice”, “we”, “us”) provides residential and commercial cleaning services and seasonal snow removal in the Greater Montreal area, Quebec, Canada.

2. Quotes and Bookings

Quotes requested through our website are estimates only and do not constitute a binding contract. A service agreement is confirmed only when we contact you and both parties agree on the scope, schedule, and price.

3. SMS Communications

By providing your phone number and checking the SMS consent box on our quote form, you agree to receive text messages (SMS) from Golden Ice, including:

Message frequency varies depending on your service requests. Message & data rates may apply. Reply STOP to opt out of SMS messages at any time. Reply HELP for help. For assistance, contact us at info@goldenicegroup.com or +1-888-884-2875.

4. Payments

Payment terms are agreed upon before service. Snow removal seasonal contracts and cleaning services are billed as quoted. Taxes (GST/QST) apply where required by law.

5. Cancellations

To cancel or reschedule a cleaning appointment, please notify us at least 24 hours in advance. Seasonal snow removal contracts are subject to the terms agreed at signing.

6. Liability

We take care to protect your property during service. Please report any damage within 48 hours of service completion. Our liability is limited to the value of the service provided.

7. Contact

Groupe Golden Ice inc.
9999 Boul. de l’Acadie, Porte 110
Montréal, QC H4N 3M3, Canada
Email: info@goldenicegroup.com
Phone: +1-888-884-2875